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Frequently Asked Questions

The following is a list of frequently asked questions from across the offices supporting Columbia College and Columbia Engineering collected here in one place for your convenience. You can browse by topic/department or search by keyword.

Visiting Student Orientation, Orientation

Are there shuttle services from local airports to campus?

There are no shuttle services from campus, but cabs are readily available. Let your driver know you need to go to "Columbia University at 116th and Amsterdam."  If you are traveling from Newark, JFK, or LaGuardia airports, it is possible to use a variety of buses and trains to get to the University. Be mindful that this route will take some time and may involve multiple modes of transportation. Please visit and use the "trip planner" tool to get a route to campus. Enter "Columbia University Main Campus" as your destination address.

How do I change my address?

Once you establish your Columbia email login, also known as your UNI, you will log on to Student Services Online (SSOL) to change your address. For any issues in creating your account, please email

How long does Orientation last?

Orientation will last from Wednesday, January 15 to Sunday, January 19, 2020, for Visiting and Exchange Students. 

What events will be happening during Orientation?

To find out what events will take place during the week, check back in January!

When can I arrive on campus?

Check-in for Visiting and Exchange students will take place on Wednesday, January 15, 2020 in Hartley Hall between 9:00 am-2:00 pm. The first official program begins at 4:00 pm in Lerner Hall 555. If you are living on campus, you should check in between 9:00 am-2:00 pm and drop your belongings in your room. Depending on arrival, you will have time throughout the day or after dinner to settle in.  

If you arrive after 2:00 pm, you should still be able to check-in at the Hartley Hall Hospitality Desk. It is located in the lobby of Hartley Hall and open 24 hours a day, 7 days a week.


When does Orientation officially begin?

Orientation begins on Wednesday, January 15, 2020 for Visiting and Exchange Students.

Where can I find the most up-to-date information about Orientation?

This website and page will have the most up-to-date information on the 2020 Spring New Student Orientation Program as it becomes available.

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