For this month’s collaboration with The Advanced Consortium on Cooperation, Conflict, and Complexity (AC4), Professor Beth Fisher-Yoshida sat down with Jeff Thompson, a Conflict Specialist and Detective in the New York City Police Department’s (NYPD) Community Affairs Bureau. Tune in to hear Fisher-Yoshida and Thompson discuss how body language, gestures, and appearance factor into mediation. And make sure to catch up on past AC4 interviews HERE!